Terms of service
Terms & Conditions
Last Updated: July 13, 2026
Welcome to Elkeif Perfumes. By accessing our website or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. General
These Terms & Conditions govern your use of the Elkeif Perfumes website and all purchases made through it. By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being posted on this page.
2. Products
We strive to display our products, descriptions, and images as accurately as possible. However, actual product packaging, colors, and appearance may vary slightly due to photography, screen settings, or product updates.
All products are subject to availability. We reserve the right to discontinue any product or limit the quantities available for purchase at any time.
3. Pricing
All prices displayed on our website are listed in the applicable local currency and are subject to change without notice.
While we make every effort to ensure pricing accuracy, we reserve the right to correct any pricing errors and cancel orders affected by such errors. If payment has already been made, a full refund will be issued.
4. Orders
Once an order is placed, you will receive an order confirmation. This confirmation does not constitute acceptance of your order.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
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Product unavailability.
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Pricing or listing errors.
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Suspected fraudulent activity.
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Violation of these Terms & Conditions.
5. Payment
We accept the payment methods displayed during checkout.
By completing a purchase, you confirm that you are authorized to use the selected payment method.
6. Shipping & Delivery
Shipping times are estimates only and are not guaranteed. Delays caused by shipping carriers, weather conditions, public holidays, or other events beyond our control are not the responsibility of Elkeif Perfumes.
Please refer to our Shipping Policy for complete shipping information.
7. Returns & Refunds
Returns and refunds are governed by our Refund Policy.
For hygiene and safety reasons, opened or used perfumes cannot be returned unless they arrive damaged, defective, or incorrect.
8. Intellectual Property
All content on this website—including logos, product names, text, images, graphics, videos, designs, and other materials—is the property of Elkeif Perfumes or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
9. User Conduct
You agree not to:
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Use the website for unlawful purposes.
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Attempt to gain unauthorized access to our systems.
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Disrupt or interfere with the website's operation.
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Submit false or misleading information.
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Violate any applicable laws or regulations.
10. Limitation of Liability
To the fullest extent permitted by law, Elkeif Perfumes shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict of law principles.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: support@elkeif.com